Home Affairs prioritises death registration in KZN offices due to flood-induced network problems

13 April 2022

The Department of Home Affairs wishes to advise members of the public that it is experiencing network problems which are affecting most of its offices in the KwaZulu-Natal (KZN) Province.

This comes as heavy rains in the Province have caused damage to communication infrastructure which Home Affairs uses to provide its services. Offices in KZN will prioritise death registration and issuance of Temporary IDs. For this purpose, mobile trucks have been deployed to high volume offices in an effort to bring services closer to the people.

For other services, members of the public are not advised to go to the offices until further notice. 

Technicians are attending to the problem to ensure the connectivity problem is resolved. Delays are expected as some roads are still blocked due to floods. 

The Department apologises for the inconvenience caused to citizens and clients.

Issued by Siya Qoza, ‪spokesperson for the Minister of Home Affairs, 13 April 2022