TRANSNET

Transnet experiencing disruption on its IT network

[Johannesburg; 22 July 2021] Transnet Ltd SOC ("Transnet") is currently experiencing a disruption in some of its IT applications, and the source of this problem is being identified.

All business continuity plans have been activated. Operations across the Group are continuing, with the Freight Rail, Pipelines, Engineering and Property divisions reporting normal activity.

Port terminals are operational across the system, with the exception of container terminals, as the NAVIS system on the trucking side has been affected. In the Eastem Cape, terminal operations have been halted due to inclement weather conditions, and will continue manually once it is safe to do so.

The Ports Authority continues to operate, and vessels moving in and out of the ports are being recorded manually.

Customers have been made aware of the disruption and are being engaged throughout the process.

Work is underway to reduce the downtime to ensure that the impacted systems are up and running again as soon as possible.

Issued in behalf of Transnet SOC Ltd by Ayanda Shezi, Spokesperson, 22 July 2021

Update:

TRANSNET

UPDATE: Transnet identifies source of IT challenges; prioritises time-sensitive export-bound cargo for shipping

[Johannesburg, 23 July 2021] Transnet SOC Ltd ("Transnet") has identified and isolated the source of the disruption to its IT systems, and technical teams continue to work around the clock to ensure that the impact remains minimal.

As part of efforts to support South African exports, manual port and rail operations continue. Transnet is prioritising the export of reefer containers, primarily through the Port of Durban. This as the citrus season nears its peak.

Two export-bound vessels have started a loading cycle at Pier 2, while a third vessel is discharging imports at Pier 1, and will soon commence with the loading of reefer containers.

Since the start of the season in April, reefer container volumes are 12% higher than the same period last year.

In Richards Bay, manual operations continue. In the Eastern Cape, the East London and PE Container and Auto Terminals are working manually. The Ngqura Container Terminal continues to be impacted by high swells. This also applies to the Cape Town Container Terminal. All other terminals in the Western Cape are working manually.

Transnet continues to engage with affected customers throughout the process.

Issued in behalf of Transnet SOC Ltd by Ayanda Shezi, Spokesperson, 23 July 2021